A deposit of 30% is required to secure a booking and the final balance is due 10 weeks before arrival date. We will send you an email reminder before this date to keep you right too. If you make a booking which is less than 10 weeks away, full payment will be required on booking.

Check in time is from 4pm on arrival day, if you arrive before this time, please get in touch and we can arrange bag storage for you but we are unable to offer you access to the property.

Check out time is 10am, again if you are departing later, we can help with bag storage but we need all guests to vacate the property by 10am latest unless prior arrangements have been made.

Equipment rental prices vary depending on what is required but Ski-Mobile offer our guests a 20% discount and you can get a free quote (including this discount) via this link > http://www.ski-mobile.com 

For lessons, we recommend booking these in advance.

The prices vary depending on what you are looking for (private or group lessons) and which ski/snowboard school you choose. All bookings need to be made directly with the ski/snowboard school. You can find our recommended providers listed on our website here >> 

Geneva Airport is the closest airport and is approximately 75 minutes drive from Morzine. Our partners Skiidy Gonzales offer our guests a discount on their prices too.  Please click here for more details.

Airport transfers can be booked on a private basis or seats can be booked on a ‘shared’ transfer.

On busy weeks, availability can be limited so it’s best to book these as soon as you can.

There are several childcare options in and around Morzine, and you can find our recommended providers and more information about them listed here. You will need to contact them directly to make a booking. If we can assist, please just ask!

There are 2 types of pass available:

• a Portes du Soliel (PDS) pass which covers the ‘full area’
• a Morzine/Lesgets pass which covers the ‘local area’

A full area lift pass offers a much greater ski area (including the local area) & a bigger variety of terrain. The local area offers a good area for beginners and young families and those is ski school may only require a local area pass. Price wise, a local area pass (adult 6 day) costs less than a full area PDS pass as it is a smaller area.  You can see the full pricing here >> 

Avoriaz area passes are available for 1 or 2 days only.

Absolutely, we have a range of extras available through our ‘Treeline Shop’ such as housekeeping, shuttle services, grocery shops or drinks!

Browse our Treeline Shop here >>

Yes, you can order our Catering Delivered menu to your self-catered property.

Fresh meals are prepared in resort and delivered to your door, offering flexibility and great value. All you have to do is pop it in the oven. Full details here >>

Morzine is a traditional French village in the mountains, rather than a purpose built ski resort, which means there is lots to do for non skiers/snowboarders in the winter! We’ve put together a list of our top recommended non-ski activities here >> www.treelinechalets.com/non-ski-activities-morzine/

In France there are different numbers for different emergencies:

AMBULANCE: 15

POLICE: 17

FIRE: 18

But all services can be reached via a central operator from your mobile by calling 112.

YES! Morzine in the summer is amazing, and a fantastic destination for families, mountain bikers, road cyclists or anyone who loves the outdoors and sunshine.

Find helpful information all about summer in Morzine here >>

And our Summer chalets and apartments with prices here >>